Frequently Asked Questions
Everything you need to know about your Rollersnakes order.
How long does shipping take for UK orders?
Standard UK delivery typically takes 2-3 working days. We also offer a Next Day Delivery service if ordered before 2 PM Monday through Thursday.
Can I return a skateboard after I have assembled it?
We only accept returns on items in their original, unused condition. Once a deck has been gripped or trucks have been mounted, we cannot accept a return unless there is a manufacturing defect.
Do you ship internationally?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery times are calculated at checkout based on your specific location.
How do I know what size skateboard deck I need?
Deck size is largely down to personal preference, but generally, wider decks (8.25"+) are better for transition and ramps, while narrower decks (7.75" - 8.0") are preferred for technical street skating.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Klarna for those who wish to buy now and pay later.
Are your products authentic?
Absolutely. Rollersnakes only stocks 100% authentic hardware, footwear, and apparel from official distributors and the most respected brands in the industry.